Is there a way to turn off drive time? We have commission techs that are
not paid for drive time but on every job it adds their drive time to the
job costing. We need to remove it for those techs. Is there a way to do
so?
Anyone have any creative solutions for this? It cannot be automated at
this time per ST. Not that it takes a long time, but making a point of
reminders, etc. every weekend to get it done is the point. Cannot
imagine there is not a better way!
Is there not an option to add multiple approvers/managers in the system.
When a manager is not available, other then replacing them with someone
else in order to approve employees for payroll, is there not an option
to assign someone else to the empl...
Hi All, I am trying to determine the best way to pay my on-call
technicians their special pay rate for after-hours calls. If I set up an
overtime rule, there is a hard cut off on time causing a technician to
get paid their special rate if a regular j...
We are working towards doing payroll using ServiceTitan however I am
running into a problem not being able to figure out how to put things
like our on-call spiffs in there. Right now we have an excel sheet that
we enter numbers in and it calculates. ...
I couldn't find anything similar to this so starting a new thread.We
pretty much have our set performance-pay ready to go we just have one
thing we don't know how to configure.We are trying to pay either $10 per
sold membership (or 10% of the Members...
We pay our techs $125.00 per piece for a Tech Generated Lead. For
example, if a tech flips a lead and a salesman sells a heater only. They
get $125.00. If the salesman goes out and sells a full system (heater
and AC) the tech gets $250.00. Can anyone...
Is there really not an option to add a note to an employee's timesheet?
I've only been using this system for a few months, possible I'm just not
aware of it?You can vote for this idea
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3698
With our company, when a technician is on call for the week they are
guaranteed 4 hours of pay. How do you put this on the technician so that
it will show up automatically on their timesheet summary at the end of
the week. I have not found any inform...
We are working towards setting up configurable payroll for TGL's set.
The thing I am having trouble figuring out is what counts as a TGL...we
often don't book the call immediately as we have left a message, etc...
We close/classify it as a lead and t...
