Mobile

Posts

Start a discussion

Add-on Material on Mobile

We noticed that when we add a task on an estimate / invoice - the technicians do not see the material associated to the task that is labeled as add on. we have to go into the invoice on the office side to delete the material

isabelle1 by • New Contributor II
  • 20 Views
  • 0 replies
  • 0 kudos

Mobile App

Has anyone else had a lot of issues with techs closing out and the app not closing them out. We have had this happen on several occasions.

jcross by • New Contributor
  • 104 Views
  • 2 replies
  • 0 kudos

Unable to Log Into Mobile App

I have three technicians that are not able to log into to ST at all. I am trying to get with support but they have not been able to connect me with anyone. Is anyone having this issue as well?

jaquelin by • ServiceTitan Certified Administrator
  • 231 Views
  • 2 replies
  • 0 kudos

Allocating Material Faster

We are located in an area that has bad service and our crew leaders are constantly running into issues using Crew Mobile because it either logs them out or freezes while they are allocating material. What can we do different?* I will add, this is for...

Resolved! Photos downloaded to wrong job

I have a tech who downloaded his photos to the wrong job. Is there a way to move them to the correct job?

wrichter by • New Contributor II
  • 398 Views
  • 2 replies
  • 0 kudos

Missed Meal Break Stopping Clock Out

Hi! Hoping someone can help me - If my technicians are on an all day job and don't take a meal break, they are receiving an error code that they can't clock out because they didn't take a meal break. Can I turn this setting off?

kimrahn by • ServiceTitan Certified Administrator
  • 201 Views
  • 0 replies
  • 0 kudos

View saved credit card in mobile

Is there a way that our techs can verify that a card has saved to a client file? We are not looking for them to see the card number, just a verification that the number has saved.

MirandaMel by • ServiceTitan Certified Administrator
  • 577 Views
  • 3 replies
  • 1 kudos

Technician Dashboard

Does anyone know how to edit the technician dashboard to show sold hours? Close rate %, total revenue and average sale $ are great but we expect our team to bring their indiviudal sold hours to the daily team meeting every morning.

BRingland by • New Contributor
  • 259 Views
  • 1 replies
  • 0 kudos

Mobile version video instruction

Hey you guys, Since the new update to ST, I have been able to locate the Blue Collar Nerd tutorial video, which was very helpful for inner office operations. However; I'm sure there were also changes to the mobile side. Do you know if there is an ins...

ServiceTitan Academy Knowledge Base Community
© 2024 ServiceTitan Privacy Policy Security Terms of Use Community Guidelines
Copyright © 2024 Khoros, LLC