Posts

Multiple technicians manual timesheet

Is there a way to enter manual timesheets to a job but only have to create the times once? For example, we have installers that work in pairs on a job and they do not use mobile devices to clock in or out to a job. These are entered manually by the o...

modernai by New Contributor
  • 2014 Views
  • 4 replies
  • 1 kudos

Updates

Is anyone else having issues with performance pay not being paid for any of your techs? Ever since the last update our price book "pays commission" tab has been clicked off. I've been on the phone with ST all morning and still on hold with them at th...

ddmcrystal by New Contributor II
  • 1215 Views
  • 1 replies
  • 1 kudos

Resolved! Prevailing Wage

There use to be a box you can check to mark a job as prevailing wag for a customer. I noticed that it's no longer available. How do I set up a job as a prevailing wag job?

lynettaj by New Contributor II
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  • 4 replies
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Payroll reports needed in one format

I am having issues matching reports for payroll due to the timesheetsummary calculating time in minutes 15, 30, 45 and the technician timesheetwith tech info showing 15 minutes as 25, 30 minutes as 50 etc. can youchange our master setting and make al...

accounti8 by New Contributor
  • 1450 Views
  • 0 replies
  • 1 kudos

Payroll

Hello!We had a tech start on 10/5 but he did not get put into Service Titan right away. Since he did not get put in right away, I am unable to edit a timesheet for him for the week prior so his hours are not shown on the jobs correctly. Anyone know a...

More communication within Payroll Approval

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2123We utilize the payroll approval within Service Titan and it is nice that you can have the technician approve or dispute their payroll and leave a not...

AdamCronenberg by ServiceTitan Certified Administrator
  • 1881 Views
  • 3 replies
  • 4 kudos

Bulk Time Reallocation

Hello,I am wondering if it's possible to reallocate time/ hours from one work ticket to another. I have 500 plus hours allocated to the wrong ticket that I need to move to the correct ticket. If anyone knows if/ how this can be done your help would b...

bpitman by New Contributor II
  • 1810 Views
  • 3 replies
  • 2 kudos