Posts

Campaign Tracking

Hey All! Would love to hear how your company tracks your ROI for each campaign. I am trying to make it as easy as possible, but I feel like I am going a lot of manual work to get our ROI. What type of automation.reports.excel sheets do you use to mak...

reneem by ServiceTitan Certified Administrator
  • 1150 Views
  • 1 replies
  • 1 kudos

Resolved! Tag ST Phone Numbers

Hi, We currently have Marketing Pro, and we are able to link phone numbers we have in ST to a campaign. This is a useful feature for us, but the issue is that we don't actually use Marketing Pro to run marketing campaigns. We are planning on removing...

Laerec by New Contributor II
  • 2933 Views
  • 4 replies
  • 0 kudos

Tag Triggering

COMMUNITY-I-1659I'd like the ability for there to be a trigger for our tags. The same way that there are triggers for forms. For example, if Service Titan recognizes that we're visiting a new customer, it will apply a "new customer" tag to their job....

heeaaath by New Contributor
  • 1646 Views
  • 2 replies
  • 7 kudos

Short survey about your Marketing Pro experience.

Thanks to everyone who participated in conversations with us this past week. We know this is a hectic time of year, so we've made an easy survey for you to tell the Product Design team about your experience using Marketing Pro instead of booking a me...

JulieB
by Contributor III
  • 922 Views
  • 0 replies
  • 1 kudos

Reputation Management: Review Requests

Hello! I have been using reputation management and I love it! We've been using it since May, and our reviews have increased tremendously! The only issue I have is I'd like to create a different survey for those who will be getting HVAC tune ups and t...

Better Business Bureau

We would like to see reputation management integrate the Better Business Bureau as one of the options for customers to use for reviews as well as for businesses to be able to include that as a option for the jobs completed notifications.

rory_row by ServiceTitan Certified Administrator
  • 804 Views
  • 0 replies
  • 0 kudos

Creating Review Automation

I wish there was a way where we can automate reviews. This is what I'm thinking. Customer pays invoice They get sent a thank you for paying for our services.... and at the bottom, it would have a separate section that says, how did we do. Where the c...

KyraRoss by New Contributor
  • 2361 Views
  • 4 replies
  • 2 kudos

Tell us about your MarketingPro Experience

The product design team is learning how folks use tools to manage marketing in their daily work so we can make MarketingPro work better for you. Sessions take place this Wednesday - Friday (September 7-9) and last about 45 minutes over Zoom (videocon...

JulieB
by Contributor III
  • 784 Views
  • 0 replies
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Important Announcement - Tool Box Live Events

ServiceTitan is soo excited to bring to you TWO Toolbox Live Events where you can join industry experts, business owners, and operators to discuss and learn together:BudgetingFinancial planningMarketingRecruitingThe future of technology in the trades...

ToolBox Live Event Cover.PNG
SGhirard
by Contributor II
  • 882 Views
  • 0 replies
  • 0 kudos