ServiceTitan Community

Turn off Job notifications for certain job types

Is there a way to turn off notifications for certain job types? I know there's a way to turn off for either commercial jobs or residential jobs. We have a job type called "In office estimate" and having a job reminder for that isn't needed and is con...

I need to know why certain jobs arent showing on the schedule but they show on the dispatch screen

Dispatch board

Do you have house icons on your dispatched board?

Is there any way at all we can integrate google calendar with servicetitan

Where and how do I add a Service Manager to my dispatch board. Every once in awhile he runs a call but wont let me close him, says managed technician

Is anyone else running into an issue with non managed technicians not being able to close a job? With the new update, they are having difficulty closing a job from their mobile unless we manually go in and change the technician to a managed technician

These technicians are non-revenue generating, and we do not want to have them as managed technicians

Mass Follow Ups?

Every quarter we send out over 600+ emails to remind customers about their annual maintenance. We then log our follow up so our CSRs know who has been had a reminder sent and who hasn't. Sending the mass email is extremely easy and we have no issues ...

Can I change the order of techs on the dispatch board and/or can I change the order of employee groups i.e. installation vs technicians vs door sales? Thank you.

Can we have an "Owner/Technician" dual login

Currently, according to my corporate office support - we can only have either an office side login OR a technician login. I desperately need a "dual" login! Our owner is out in the field (one login would be ideal) working along side of our guys and t...