Events on Dispatch Board

jaquelin
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I will probably submit a ticket but adding events on the dispatch board is not working. We go to add one like normal and it gives the indication that it is "saving" but doesn't end up doing anything. Nothing gets saved. 

3 REPLIES 3

heather_4
Contributor

I found with the new update a while back you have to check the box "Need a Timesheet" and pick a selection or else the text will not see it on their mobile app. But even if you forget to do that the event should pop up on your dispatch screen regardless. Hope this helps. 

heather_4_0-1681485225577.png

 

heather_4
Contributor

I found with the new update a while back you have to check the box "Need a Timesheet" and pick a selection or else the text will not see it on their mobile app. But even if you forget to do that the event should pop up on your dispatch screen regardless. Hope this helps. 

heather_4_0-1681485225577.png

 

megan_ac
New Contributor

I am experiencing the same thing. I wanted to check here first to see if I was the only one or if it was a known issue. I will also log a ticket!